A Study on the Effectiveness of the Online Platform in Tertiary Education in a Malaysian University

Authors

DOI:

https://doi.org/10.54855/acoj.221355

Keywords:

online learning, learning process, tertiary education

Abstract

In many facets of our lives, the internet has become indispensable. The internet's role in transforming education has significantly altered both teaching and learning. The ability to learn online has been made feasible by the internet. Nguyen (2015) asserted that this had piqued the curiosity of many researchers and educators who want to use it to strengthen and advance student learning. This small-scale quantitative study examined how well employing online learning works in tertiary education at a Malaysian university. A total of 20 undergraduates from various faculties took part in an online survey. The survey covered both the benefits and drawbacks of online learning. 75% of the undergraduates agreed that using online resources allowed them to take control of their own learning. The results also reveal that, despite having the opportunity to learn conveniently and flexibly through the online platform, undergraduates still consider face-to-face classes a better approach to pursuing their degrees. Using the research findings as a guide, the researchers recommend that instructors using online learning take into account the relevance of the content and solutions, student support, and interaction between students and teachers for effective learning.

Author Biographies

Ng Yim San, Universiti Sains Malaysia

Ng Yim San, a senior English language teacher at Universiti Sains Malaysia (USM), has taught the language in Malaysia at primary, secondary and university levels for 33 years. She holds a B.A in English Language and Literature Studies and an M.A. in Linguistics and English Language. Her areas of interest are learner autonomy and blended learning.

Hai Lin Chan, Universiti Sains Malaysia, Malaysia

Chan Hai Lin has just graduated with a Bachelor of Arts degree majoring in English from Universiti Sains Malaysia. Her areas of interest include academic writing, foreign languages and the psychology of language.

References

Asio, J.M.R., Gadia, E., Abarintos, E., Paquio, D., D., & Balce, M. (2021). Internet connection and learning device availability of college students: Basis for institutionalizing flexible learning in the new normal. Studies in Humanities and Education, 2(1), 56-59.

Alexander, M. W., Truell, A. D., & Zhao, J. J. (2012). Expected advantages and disadvantages of online learning: Perceptions from college students who have not taken online courses. Issues in Information Systems, 13(2), 193-200.

Alexander, M. W., Truell, A. D., & Zhao, J. J. (2012). Expected advantages and disadvantages of online learning: Perceptions from college students who have not taken online courses. Issues in Information Systems, 13(2), 193-200.

Axmedova, T. B., & Kenjayeva, N. D. (2021). Advantages and disadvantages of online learning. Eurasian Journal of Humanities and Social Sciences, 3, 48-50.

Arkorful, V., & Abaidoo, N. (2015). The role of e-learning, advantages and disadvantages of its adoption in higher education. International Journal of Instructional Technology and Distance Learning, 12(1), 29–42.

Bahasoan, A. N., Ayuandiani, W., Mukhram, M., & Rahmat, A. (2020). Effectiveness of online learning in pandemic COVID-19. International journal of science, technology & management, 1(2), 100-106.

Bernard, R. M., Abrami, P. C., Lou, Y., Borokhovski, E., Wade, A., Wozney, L., Wallet, P. A., Fiset, M., & Huang, B. (2004). How Does Distance Education Compare With Classroom Instruction? A Meta-Analysis of the Empirical Literature. Review of Educational Research, 74(3), 379–439. https://doi.org/10.3102/00346543074003379

Commission of the European Communities. (2012). The E-Learning Action Plan. Designing Tomorrow’s Education. http://europa.eu.int/comm/information_society/eeurope/index_en.htm

Concannon, F., Flynn, A., & Campbell, M. (2005). What campus-based students think about the quality and benefits of e-learning. British Journal of Educational Technology, 36(3), 501–512. https://doi.org/10.1111/j.1467-8535.2005.00482.x

Darius, P. S. H., Gundabattini, E., & Solomon, D. G. (2021). A survey on the effectiveness of online teaching–learning methods for university and college students. Journal of The Institution of Engineers (India): Series B, 102(6), 1325-1334.

Faleh, A. A. (2011). Evaluating the Effectiveness of the E-learning Experience in Some Universities in Saudi Arabia from Male Students Perceptions Evaluating the Effectiveness of the E-learning Experience in Some Universities in Saudi Arabia from Male Students Preception. In Education. http://etheses.dur.ac.uk/3215/

Hameed, S., Badii, A., & Cullen, A. J. (2008). Effective e-learning integration with traditional learning in a blended learning environment. Proceedings of the European and Mediterranean Conference on Information Systems, EMCIS 2008. https://www.researchgate.net/publication/228422212

Hartshorne, R., & Ajjan, H. (2009). Examining student decisions to adopt Web 2.0 technologies: Theory and empirical tests. Journal of Computing in Higher Education, 21(3), 183–198. https://doi.org/10.1007/s12528-009-9023-6

Holmes, B., & Gardner, J. (2006). e - Learning个性化系统的推荐策略研究——来自电子商务推荐系统的启示. SAGE Publications.

Heggart, K., & Yoo, J. (2018). Getting the most from Google Classroom: A pedagogical framework for tertiary educators. Australian Journal of Teacher Education, 43(3), 140-153.

Khan, B. H. (2005). Managing e-learning : design, delivery, implementation, and evaluation. Information Science Pub.

Klein, D., & Ware, M. (2003). E-learning: New opportunities in continuing professional development. Learned Publishing, 16(1), 34–46. https://doi.org/10.1087/095315103320995078

Kok Wei, L., Najibah, J., & Noorulziwaty, K. (2021). Online Experience during Covid-19 Pandemic: An online Survey among Malaysian Polytechnic Students. Available from: https://www.researchgate.net/publication/353878989 Online Learning Experience during Covid-19 Pandemic: An Online Survey among Malaysian Polytechnic Students [accessed Nov 22 2022]

Markova, T., Glazkova, I., & Zaborova, E. (2017). Quality Issues of Online Distance Learning. Procedia - Social and Behavioral Sciences, 237 (June 2016), 685–691. https://doi.org/10.1016/j.sbspro.2017.02.043

Nguyen, T. (2015). The effectiveness of online learning: Beyond no significant difference and future horizons. MERLOT Journal of Online Learning and Teaching, 11(2), 309-319.

Nguyen, T. T. A. (2022). Online education at Saigon University during the COVID-19 pandemic: A survey on non-English major college students’ attitudes towards learning English. AsiaCALL Online Journal, 13(2), 1-20.

Nguyen, H. U. N., Duong, L. N. T., & Pham, V. P. H. (2022). Written Corrective Feedback Strategies Applied by Van Lang University’s EFL Lecturers in Teaching Online. AsiaCALL Online Journal, 13(2), 21-41.

Oblinger, D.G., & Hawkins, B.L. (2005). IT Myths The Myth About E-learning. EDUCAUSE Review, 40(4), 14–15. https://er.educause.edu/articles/2005/1/the-myth-about-elearning

Roddy, C., Amiet, D. L., Chung, J., Holt, C., Shaw, L., McKenzie, S., ... & Mundy, M. E. (2017, November). Applying best practice online learning, teaching, and support to intensive online environments: An integrative review. In Frontiers in Education (Vol. 2, p. 59). Frontiers Media SA.

Rosenberg, M. J., & Foshay, R. (2002). E-learning: Strategies for delivering knowledge in the digital age. Performance Improvement, 41(5), 50–51. https://doi.org/10.1002/pfi.4140410512

Rudestam, K. E., & Schoenholtz-Read, J. (2010). Handbook of online learning. SAGE Publications.

Schack, S., & Foundation, K. (2015). The Effectiveness of E-Learning : An Explorative and Integrative Review of the Definitions , Methodologies and Factors that Promote e-Learning Effectiveness ResearchLAB : IT and Learning Design , Dep . of Learning and Philosophy , Aalborg. The Electronic Journal of E-Learning, 13(4), 278–290.

Smedley, J. (2010). Modelling the impact of knowledge management using technology. OR Insight, 23(4), 233–250. https://doi.org/10.1057/ori.2010.11

Steenkamp, L. P., & Rudman, R. J. (2013). Incorporating online tools in tertiary education.

Wang, Y.-S., Wang, Y.-M., Lin, H.-H., & Tang, T.-I. (2003). Determinants of user acceptance of Internet banking: an empirical study. International Journal of Service Industry Management, 14(5), 514. https://doi.org/10.1108/09564230310500192

Young, S. S. C. (2003). Integrating ICT into second language education in a vocational high school. Journal of Computer Assisted Learning, 19(4), 447–461. https://doi.org/10.1046/j.0266-4909.2003.00049.x

Downloads

Published

24-11-2022

How to Cite

Ng, Y. S., & Chan, H. L. (2022). A Study on the Effectiveness of the Online Platform in Tertiary Education in a Malaysian University. AsiaCALL Online Journal, 13(5), 68–82. https://doi.org/10.54855/acoj.221355

Issue

Section

Research Article

Similar Articles

1 2 3 4 > >> 

You may also start an advanced similarity search for this article.