The Impact of ChatGPT Voice on Non-Majored Students’ Willingness to Communicate in a Vietnamese University

Authors

DOI:

https://doi.org/10.54855/acoj.2516116

Keywords:

ChatGPT Voice, Willingness to communicate, non-majored students

Abstract

ChatGPT represents a significant advancement in language education because it engages in natural and contextually appropriate conversations. This technology offers EFL students enhanced opportunities to practice speaking English in a relaxed environment. While most studies on AI-powered chatbots in higher education have demonstrated their positive effects on students' willingness to communicate (WTC), there has been a lack of research specifically focusing on ChatGPT Voice (CV) in Vietnamese universities. This study explores the impact of CV’s conversational interface on the WTC of EFL students at a university in the Mekong Delta region of Vietnam. In three months, 30 non-English major students participated in ten speaking activities facilitated by CV, supplemented by ten worksheets. These activities were conducted in various formats: group work (four activities), pair work (four activities), and individual sessions (two activities). The impact of CV on students' WTC was assessed using a mixed-methods approach, including 2 questionnaires, one before and one after the intervention, and a semi-structured interview with seven students following the intervention. Preliminary findings indicate that the use of CV could enhance students' WTC. Among the factors influencing WTC, self-perceived competence emerged as the most significant factor affecting students’ WTC (β = 0.630), surpassing the engagement and anxiety factors. The study recommends the integration of CV in EFL classrooms to stimulate students' motivation and improve their speaking skills.

Author Biographies

Pham Huynh Thuy Uyen, Dong Thap University, Dong Thap province, Vietnam

MA. Pham Huynh Thuy Uyen currently serves as a lecturer at Dong Thap University. Her interests extend to exploring the adaptability of educational models for pre-service teachers in modern classrooms and their technological skills in future English instruction. These pursuits underscore her dedication to ensuring that teaching methodologies align with the dynamic needs of 21st-century pre-service learners

Dinh Tran Thuy Lieu, HCMC Open University, Vietnam

MA. Dinh Tran Thuy Lieu is currently a visiting Lecturer of English at Ho Chi Minh City Open University and Saigon College, Ho Chi Minh City, Vietnam. Her research interests involve Teaching English to Speakers of Other Languages (TESOL), Computer Assisted Language Learning, Teaching Language Skills, as well as Language Teaching Methodology.

Tran Xuan Trang, Van Hien University, Ho Chi Minh City, Vietnam

MA. Tran Xuan Trang is currently a visiting Lecturer of English at Ho Chi Minh City Open University and Van Hien University, Ho Chi Minh City, Vietnam. She is interested in doing research in fields such as second language acquisition research; teacher training and professional development; English for specific purposes; language and identity; syllabus and material design and development. She would like to have more contact and interact with teachers who share the same favors.

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Published

03-05-2025

How to Cite

Pham, H. T. U., Dinh, T. T. L., & Tran, X. T. (2025). The Impact of ChatGPT Voice on Non-Majored Students’ Willingness to Communicate in a Vietnamese University . AsiaCALL Online Journal, 16(1), 312–327. https://doi.org/10.54855/acoj.2516116

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